COVID-19 FAQ

The health and safety of our community are our number one priorities. 

Is my instructor vaccinated?​

     All of our instructors and staff members have already received, or plan on receiving, their first dosage of the COVID-19 vaccine as soon as possible. To get the latest update on a specific instructor, please call or email us for more information.

My instructor is only teaching online.

When will they return for in-person lessons?​

Trust us when we say they can't wait to be back!

     Unfortunately, we cannot guarantee the date of the return for some of our instructors due to circumstances impacted by the ongoing pandemic.

In the meantime, we have an amazing team of teachers who will be more than happy to provide in-person substitution, or you can try an online lesson with your instructor!

To receive the latest update on a specific instructor, please call or email us for more information.

Can I switch to online lessons

even if I start in person?​ Vice versa?

     Yes, of course!​ Students can switch between online or in-person lessons to their own comfort levels with the help of our lesson coordinators.

 

To book your first lesson, click here!

What safety measures are put in place to minimize the risk of spreading COVID-19?​

Some of our main safety measures include (and are not limited to):

  • Forehead temperature testing is required of all members entering the building.

  • Masks must be worn at ALL times, except for specific instruments such as vocal/flute/saxophone. Plexi-glass is available to use and lessons are held in larger classrooms to enable social distancing.

  • Social distancing is required throughout the building, which will be carefully instructed and maintained by each instructor in the classrooms.

  • All members entering the building must wash their hands before entering/after leaving the classroom, as well as using the handrail reaching the new floor.

  • All shared equipment and instruments, as well as common contact points, are sanitized before and after each lesson.

  • To maintain capacity limits and social distancing, we may ask you to wait in your car until contacted by our front desk to enter the building.

​For more details on our safety procedure, feel free to email us or call us.